Can you finish a garage door repair in one trip?

Finishing in one trip is the goal on every call, and it matters most on farther-out and rural properties where a second drive costs everyone time. Whether it happens depends mostly on what we know before the truck leaves. Tell us the door size and what it is doing, send a photo if you can, and we bring the parts that repair is likely to need.

Repairs that are usually finished on the first visit

• Broken torsion or extension springs on common door sizes.
• Frayed or snapped cables, worn rollers and cracked hinges.
• Safety sensor, remote and wall control problems.
• Common opener parts such as gear kits on models whose parts are still made.

When a second visit may be needed

• Replacement panels: a section has to match the door's model and design and is often ordered.
• Older or discontinued openers: some parts are no longer made, which can make replacement the better option.
• Custom, wood, tall or unusual doors: heavier springs or specialty hardware may not be on the truck.
• Damage found on inspection: a door that was hit or forced may have bent track or sections beyond the reported problem.

If a part has to be ordered, we make the door as safe as we can, explain what is needed and give you the written price before ordering.

How to improve the odds

The more specific the call, the better. Give the door's width and height if you know them, the opener brand and model if it is readable from the floor, and whether the door is open, closed or crooked. See what to have ready before a service call for a full checklist.

Read more

• Garage door repair in Penryn
• Garage door repair

Related questions

• Can you service multiple garage doors in one visit?
• What information should I have ready before a garage door service call?
• Is 1A Garage Doors licensed and insured?
• Where is 1A Garage Doors located?
• What areas do you serve?

Have a different question? Call (916) 838-8182 or browse all garage door questions.